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Why did a recheck give a different result?

A result is a snapshot. The mail server may have been busy, delaying first contact, over quota or reconfigured between the two checks.

ValidReach Team · Updated 2026-10-26

Common causes

Greylisting (a server delays unknown senders), a mailbox that was full, a temporary server problem, or a change to the domain’s mail setup.

Which result to trust

Trust the newer one, and if they keep flipping treat the address as uncertain: segment it and send a small test.

Billing

Each check that returns a billed status costs 1 credit. Unknown is not billed.

Good to know

If results flip often for one domain, the domain’s servers may not give consistent answers.