Glossary
Onboarding email
The first messages a new user or customer receives, to help them get started.
ValidReach Team · Updated 2026-10-26
In practice
Send a welcome right after signup, then a few steps that lead to the first useful action. Keep each message to one action.
Verification and sending
The welcome message is the first send to a new address. If it bounces you learn immediately that the address was wrong, so check it at signup.