Glossary

Order confirmation email

A transactional message sent after a purchase with the order details.

ValidReach Team · Updated 2026-10-26

In practice

People expect it within minutes and use it as a receipt, so it needs to arrive. Include the order number, items, total and how to reach support.

Verification and sending

A mistyped address at checkout means the customer never gets a receipt. Checking the address as it is entered avoids it.