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Case study · Gaming and entertainment media

IGN: deliverability best practices for gaming media

IGN improved newsletter performance with a deliverability audit plus verification-backed list hygiene for a large subscriber base.

Illustrative industry narrative for education — validate results on your own traffic with ValidReach.

The challenge

What was getting in the way

A growing subscriber base faced rising hard bounces and weaker engagement that put high-volume editorial campaigns at risk.

The approach

How verification helped

A deliverability audit informed process changes; verification and hygiene practices were applied before major sends so editorial mail reached real subscribers.

Illustrative results

Numbers below are story-level examples for education, not audited ValidReach metrics for every named brand.

  • Marked lift in open rates with better targeting and list quality
  • Improved hard-bounce profile on high-volume sends
  • Stronger partnership on ongoing deliverability practices

“Overall 10/10 great experience working with the team on email deliverability.”

— Jordan Comstock, CRM Manager at IGN
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